The Philanthropic Conversation – A Guide for Professional Financial Advisors eBook– was produced by the Canadian Association of Gift Planners (CAGP) in partnership with GIV3 and Philanthropic Foundations of Canada – as a CAGP member benefit.
It was written in response to findings in the The Philanthropic Conversation Research Report indicating Canadians want financial advisors to help them with charitable giving. However, while advisors believed they were providing this service, clients said these ‘philanthropic’ conversations were not deep and meaningful enough.
The guide contains ten articles based on interviews with financial and philanthropic advisors from across Canada. I was honoured to be asked to participate in this project and would recommend the guide as a wonderful primer for anyone interested building more comfort and confidence in having meaningful conversations about charitable giving.
A month ago, a colleague suggested I have coffee with Marc Stoiber as he thought we’d have lots in common linked to the ‘power of story’. So, I did and it was an amazing conversation, which led to him interviewing me to create this podcast, Storytelling for NonProfits, on his website, Didn’t See It Coming (which is also the name of his book).
Marc is a brand consultant, entrepreneur, writer and a 25-veteran of the marketing and advertising world – and a really nice guy. He’s won just about every international industry award for his advertising and design and has written for the likes of Huffington Post, Fast Company, GreenBiz and Sustainable Life Media. So our conversation ended up being a very interesting discussion about the similarities and differences branding (through storytelling) in the private and non-profit worlds.
So, why not get yourself a cup of tea or coffee, listen to the podcast and join the conversation?
Norma’s YouTube: Let Me Tell You A Story
Thanks to Dave Traynor from the Canadian Public Relations Society of Vancouver Island for sharing this YouTube video of my opening plenary presentation at Royal Roads University during the recent CPRS Beyond the Hype conference. It’s not edited and runs slightly over an hour in length (so I’d recommend brewing up a pot of tea or coffee before diving in). I’d love to hear your comments.
Change is afoot
Change is afoot in not only the ‘face of wealth,’ but relationally, ‘the face of philanthropy.’ In light of recent research findings (check the link below), it’s clear that the charitable sector will benefit from a thorough review of how it communicates and interacts with their communities, specifically, to ensure they are providing the type of service that will attract and retain women. Consider the following:
- The first wave of baby boomers reached retirement age in 2011 and over the next few decades, the ‘intergenerational transfer of wealth,’ will most likely rest in the hands of women before being passed along to the next generation
- the average number of years that a widowed baby boomer will outlive her spouse is 16
- 70% of women change their financial advisors within a year of their partner’s death (citing disconnection with advisor or unsatisfactory service)
- The financial sector is ramping up advisor training to shift the focus on ‘big-picture’ planning and jargon-free explanations (research shows women prefer a more holistic approach), in an attempt to retain/attract female customers.
What do you think charities could and should do to respond to this? What is happening at your organization?
Check out the following resources to spark discussions.
The TD Bank Group has released this first-ever Canadian research paper on the topic of women and philanthropy Your Story, Your Future: Time, Treasure, Talent: Canadian Women and Philanthropy as part of an initiative to better understand the overall financial needs, habits and aspirations of Canadian women (please be patient when downloading the report, it may take a minute or two…but worth the wait).
Women’s Philanthropy Institute, Indiana University – wonderful website, full of resources and articles.
“Storytelling is the most powerful way to put ideas into the world today.” ~ Robert McAfee Brown
If there was one message that came across loud and clear throughout the plenary presentations at the 2014 CAGP national conference it was the importance of knowing how to shape and share stories to celebrate and promote philanthropy. As a professional storyteller and former journalist – and someone who has been promoting a ‘narrative approach to fundraising’ for years – it made my little heart sing.
It also dovetailed nicely into the topic I’d chosen for my conference session: Paint By Numbers: The Ultimate Story Script for your Case for Support.
In my experience, most organizations follow a traditional approach in developing their Case for Support (Case) and create a four-colour, ‘one size fits all’ document. While this approach can work, I believe it often falls short on delivering a compelling and convincing narrative that invites prospects to play a key role in helping the organization’s beneficiaries. Continue reading
Working together gets results.
Thank you to those who contacted me in response to A Fundraiser Bill of Rights. I had no idea it would create such a response – and uncover a wonderful report. Read on…
I received a note from Simone Joyaux in praise of the bill of rights, and she kindly directed me to this 2013 report, UnderDeveloped: A National Study of Challenges Facing Nonprofit Fundraising. It highlights the need for organizations to fundamentally change the way they lead and resource fund development to create a workplace that supports fundraising success. The report contains the results of a joint project between CompassPoint and The Evelyn and Walter Haas, Jr. Fund.
“Fundraising can’t be a priority for just one individual. It has to be a priority, and a shared responsibility, for the board, the executive director and the staff alike.” Linda Wood Senior Director, Leadership and Grantmaking The Evelyn and Walter Haas, Jr. Fund
Is it really such a novel idea that in order for charities to be successful in raising funds, everyone – staff and volunteers – need to play their part? With such a high turnover rate of fundraising staff, and the resulting costs in donor relations, staff time and budgets, surely this is an area that needs our attention.
The goal of this report is to serve as a ‘conversation starter,’ so what are you waiting for? Dive in.
For years, I’ve taken copies of A Donor Bill of Rights with me when I meet donors face to face. Along with a copy of my professional ethical code, I’ve found it useful in explaining what donors can, and should, expect when working with fundraisers.
Well, something happened a couple of weeks ago to make me think about the need for a companion piece, A Fundraiser Bill of Rights. Let me explain…
Did You Say A Fundraiser Bill of Rights?
I was asked to speak at a fundraising workshop – to share some ‘tips and techniques’ about being successful. When preparing for this, I started writing a description of the ideal working environment – one that supported fundraisers and instilled in them a high level of comfort and confidence in approaching donors, regardless of whether that meant writing proposals, direct marketing, or meeting them face to face). I had a donor bill of rights sitting on my desk as I was jotting down ideas and voila, a fundraiser bill of rights was born.
While it was crafted in the spirit of fun, after presenting it, I realised that perhaps it’s not such a bad idea after all. And now, it’s over to you. What do you think?